Patient Survey 2022

The Market Surgery is working with the Patient Participation group to undertake their annual Patient Survey. We have not done a survey for a couple of years and would very much appreciate your thoughts on the Practice after what has been a very unique couple of years.

Feedback from this survey will help the Surgery and the Patient Participation Group (PPG) to identify areas that may need improvement.

Patient Survey 2022

Patient Survey 2022

COVID-19

How have you found access to the surgery during COVID? *
Have you felt safe in the surgery? *
Would you be happy to continue to wear a mask post COVID in the surgery (e.g. if you have a cough/cold/flu)? *

Ease of getting care

Availability of urgent appointments: *
Availability of routine appointments: *
Opening hours: *
Prompt return on calls: *

Appointments - How do you rate the following?

Telephone: *
Face to face: *
Video: *
Website enquiry: *

Reception

Friendly and helpful to you: *
Answers your questions: *

Facility

Ease of finding where to go: *
Comfort and safety while waiting: *
Privacy: *
TV information screen: *
Touchscreen: *

Doctors

Listens to you: *
Takes enough time with you: *
Good advice and treatment: *
Friendly and helpful to you: *

Physicians Associates (Josh, Will and Zina)

Listens to you: *
Takes enough time with you: *
Good advice and treatment: *
Friendly and helpful to you: *

Nursing Team

Listens to you: *
Takes enough time with you: *
Good advice and treatment: *
Friendly and helpful to you: *

Dispensary

Friendly and helpful to you: *
Answers your questions: *
Ease of ordering repeat prescriptions: *

Transport

Do you have difficulty travelling to the surgery? *
Would you be willing to access other local sites for appointments (e.g. physio, hearing services, ear microsuction)? *

Health Awareness

Age: *
Gender: *
Are you interested in joining the Patient Participation Group? *